Online Payments
To make payments online please click on the ParentPay Box
ParentPay queries that have been raised
- I am unable to order dinners on my mobile phone as there are red crosses when I select the week I need to book
- You will see the red crosses when you are in ‘view menus and choices’. Click on ‘make bookings’ (I think this might be further down your screen) to make selections.
- I would like my partner to have their own ParentPay account
- Just let the school office know and they will send out an activation letter to the relevant parent
- I use childcare vouchers to pay for after school club and breakfast club but when I pay it isn’t always credited to my ParentPay account
- Please can you forward your confirmation email to Mrs Hardman with a breakdown of how you would like the credit distributed. We don’t always receive a notification from the childcare voucher providers so this would really help.
- I would like to activate my ParentPay account but can’t find my initial activation letter.
- This was sent out on 5th April however if you are struggling to find it please let the office know and it can be resent.
Files to Download
1 How-to-add-a-child-to-your-account-or-merge-two-accounts-together 2 How-do-I-log-into-my-ParentPay-account 3 Adding-and-using-Parent-Account-credit 4 How-to-make-a-meal-and-event-bookings 5 How-to-pay-for-items 6 How-to-view-payment-history 7 Creating-a-Secondary-Payer-Account 8 How-to-set-up-email-and-text-alerts 9 How-to-update-your-profile-settings 10 How-to-view-and-update-your-childs-details 11 How-to-update-your-username-or-password 12 I-have-forgotten-my-password-what-do-I-do 13 How-to-make-a-withdrawal-from-your-account